Designing Digital Platforms as Generative Systems Through the Lens of Complex Adaptive Systems Theory
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Date
2024-01-03
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6330
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Abstract
As digital platforms continue to gain momentum, there is a pressing need for a better conceptualization of the ways these generative systems emerge through a deliberate, ongoing design. This design, we claim, is very different from more traditional approaches to Information Systems (IS) design with pre-defined requirements and the known end-goal. Instead, digital platforms are continuingly emerging, in response to changes in their organizational and wider contexts, through mutually-shaping co-evolution. Focusing on a lesser-explored research area of intra-organizational digital platforms, in this paper we describe a case study of the emergence of a novel digital platform through deliberate design. Based on our research findings, observed through the lens of the Complex Adaptive Systems theory, we propose a set of design principles for designing digital platforms as generative systems and discuss their practical implications
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Dynamics and Impacts of Platforms and Ecosystems, cas, complex adaptive systems, design, generativity, intra-organizational digital platforms
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10 pages
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Proceedings of the 57th Hawaii International Conference on System Sciences
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Attribution-NonCommercial-NoDerivatives 4.0 International
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