The Impact of Digital Inclusion Initiatives: A Systematic Review
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Date
2025-01-07
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6741
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Abstract
The increased interest in – and funding allotted to – digital equity and inclusion calls for an evaluation on the impact of digital inclusion initiatives. While the impact of broadband connectivity on individuals and communities has been well established in the literature, the broader impact of digital equity initiatives is comparatively understudied. This paper reviews and analyzes the existing literature on the impact of digital inclusion initiatives with a focus on the types of initiatives studied (types of solutions offered and the target populations) and the types of impact evaluated (outputs, short-term impacts, and medium- and long-term impacts). Drawing on 32 articles in the final dataset, this study shows the research on program evaluation seems to be shifting from focusing on outputs, to measuring outcomes. However, literature presents conflicting findings on these outcomes, indicating more research is required on this topic.
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From Digital Divide to Digital Equity and Inclusion, broadband, digital divide, digital inclusion, outcomes, program evaluation
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10
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Proceedings of the 58th Hawaii International Conference on System Sciences
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Attribution-NonCommercial-NoDerivatives 4.0 International
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