Artificial Intelligence-Driven Convergence and its Moderating Effect on Multi-Source Trust Transfer

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dc.contributor.authorRenner, Maximilian
dc.contributor.authorLins, Sebastian
dc.contributor.authorSöllner, Matthias
dc.contributor.authorJarvenpaa, Sirkka
dc.contributor.authorSunyaev, Ali
dc.date.accessioned2022-12-27T19:17:34Z
dc.date.available2022-12-27T19:17:34Z
dc.date.issued2023-01-03
dc.description.abstractAI-driven convergence describes how innovative products emerge from the interplay of embedded artificial intelligence (AI) in existing technologies. Trust transfer theory provides an excellent opportunity to deepen prevailing discussions about trust in such converged products. However, AI-driven convergence challenges existing theoretical assumptions. The context-specific interplay of multiple trust sources may affect users’ trust transfer and the predominance of trust sources. We contextualized AI-driven convergence and investigated its impact on multi-source trust transfer. We conducted semi-structured interviews with 25 participants in the context of autonomous vehicles. Our results indicate that users’ perceived trust source control, perceived trust source accessibility, and perceived trust source value creation share may moderate users’ trust transfer. We contribute to research by contextualizing convergence in AI, revealing the impact of AI-driven convergence on trust transfer and the importance of trust as a dynamic construct.
dc.format.extent10
dc.identifier.doi10.24251/HICSS.2023.637
dc.identifier.isbn978-0-9981331-6-4
dc.identifier.urihttps://hdl.handle.net/10125/103271
dc.language.isoeng
dc.relation.ispartofProceedings of the 56th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectAdvances in Trust Research: How Context and Digital Technologies Matter
dc.subjectai-driven convergence
dc.subjectautonomous vehicles
dc.subjectconvergence
dc.subjecttrust in technology
dc.subjecttrust transfer
dc.titleArtificial Intelligence-Driven Convergence and its Moderating Effect on Multi-Source Trust Transfer
dc.type.dcmitext
prism.startingpage5208

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