Officials Development Aid and the Sustainable Development of E-Government in a Developing Country: The Two Cases of Laos

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2024-01-03

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660

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E-Government is proven to be an effective tool to promote sustainable development in both developing and developed nations. Many developing nations are trying to embark on this new technology to transform government services with help from donors and developed countries. However, only some of these e-government projects can be sustained for extended periods of time. Ironically, e-Government does contribute to sustainable development. However, it could be challenging to sustain itself in many Official Development Aids (ODA) based government projects in developing countries. In the case of Laos, e-government projects delivered what they promised but could not continue after the project ended. This study aims to identify the issues that prevent the sustainability of the ODA e-Government project and what factors help the ODA e-Government success to sustain after the project ends in Laos. By applying Lessa's (2019) Sustainability framework for e-government success: feasibility assessment as a guiding principle and qualitative method of cross-case analysis to analyze recent failures and successes to sustain ODA e-government government to citizen service in Laos by interview and in-depth observation as data collection method. The results have helped assess and identify the key features of projects, both those that fail and those that succeed.

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IT Enabled Collaboration for Development, e-government, sustainable development, developing country, oda (official development assistance), collaboration.

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10 pages

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Proceedings of the 57th Hawaii International Conference on System Sciences

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Table of Contents

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Attribution-NonCommercial-NoDerivatives 4.0 International

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