Design Principles for Product-Service-Software-System Innovation for Healthcare Manufacturers

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dc.contributor.authorAdler, Leon
dc.contributor.authorEbel, Martin
dc.contributor.authorGebauer, Heiko
dc.contributor.authorRathi, Dipti
dc.date.accessioned2023-12-26T18:36:37Z
dc.date.available2023-12-26T18:36:37Z
dc.date.issued2024-01-03
dc.identifier.doi10.24251/HICSS.2024.121
dc.identifier.isbn978-0-9981331-7-1
dc.identifier.other99f5289d-ea3a-4188-b3d1-41cfb472b45b
dc.identifier.urihttps://hdl.handle.net/10125/106498
dc.language.isoeng
dc.relation.ispartofProceedings of the 57th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectData-driven Services and Servitization in Manufacturing: Innovation, Engineering, Transformation, and Management
dc.subjectdesign principles
dc.subjectdigital servitization
dc.subjectpsss
dc.subjectservice design
dc.subjectservice innovation
dc.titleDesign Principles for Product-Service-Software-System Innovation for Healthcare Manufacturers
dc.typeConference Paper
dc.type.dcmiText
dcterms.abstractHealthcare equipment manufacturers face the challenge of service innovation while simultaneously ensuring profitability and sustainability. However, service innovation fostered by digitalization seems promising to overcome these challenges through an innovative service offering leading towards Product-Service-Software-Systems (PSSS). In addition, the role of service design could be leveraged to create these new services successfully. Thus, this study contributes by further complementing service design and service innovation research with a design science approach. We present how a healthcare manufacturer can drive a transition to digital servitization by utilizing six design principles to offer PSSS innovation.
dcterms.extent10 pages
prism.startingpage997

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Data-driven Services and Servitization in Manufacturing: Innovation, Engineering, Transformation, and Management