Pushing Open Government Through Social Media

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dc.contributor.authorBorn, Christian
dc.contributor.authorMeschede, Christine
dc.contributor.authorSiebenlist, Tobias
dc.contributor.authorMainka, Agnes
dc.date.accessioned2019-01-03T00:14:51Z
dc.date.available2019-01-03T00:14:51Z
dc.date.issued2019-01-08
dc.description.abstractE-government aims to enhance the interaction between citizens, business, and government. Recently, the term open government is increasingly used to emphasize the importance of co-creation in governmental issues. In this study, the social media activities of the municipalities of North Rhine-Westphalia, Germany, are investigated with regard to the topic “open government” as one pillar of e-government. The findings show that user interaction is mostly represented through likes and shares and rarely by comments. A topic detection of the posted content reveals that different terms are covered by the municipalities and shows that open government is getting more and more diverse in recent years. The number of posts is still increasing each year on the social media platforms Facebook and Twitter, but the topic of open government is still a peripheral phenomenon.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2019.406
dc.identifier.isbn978-0-9981331-2-6
dc.identifier.urihttp://hdl.handle.net/10125/59772
dc.language.isoeng
dc.relation.ispartofProceedings of the 52nd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectSocial Media in Society and Government: Public Administrations with Citizens and Businesses
dc.subjectDigital Government
dc.subjectcase study, content analysis, municipalities, open government, social media
dc.titlePushing Open Government Through Social Media
dc.typeConference Paper
dc.type.dcmiText

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Social Media in Society and Government: Public Administrations with Citizens and Businesses