COMPLEX ESTIMATES AND AUDITOR RELIANCE ON ARTIFICIAL INTELLIGENCE
COMPLEX ESTIMATES AND AUDITOR RELIANCE ON ARTIFICIAL INTELLIGENCE
Date
2019-08-07
Authors
Joe, Jennifer
Commerford, Benjamin
Dennis, Sean
Wang, Jenny
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Abstract
Audit firms are investing millions of dollars to develop artificial intelligence (AI) systems that
will help auditors execute challenging tasks (e.g., evaluating complex estimates). Audit firms
assume AI will enhance audit quality. However, a growing body of research documents
“algorithm aversion” – the tendency for individuals to discount computer-based advice more
heavily than human advice, although the advice is identical otherwise. Auditor susceptibility to
algorithm aversion could prove costly for the profession and financial statements users.
Accordingly, we examine how algorithm aversion manifests in auditor decisions using an
experiment that manipulates the source of contradictory audit evidence (human specialist versus
AI specialist system) and the degree of structure within the client’s estimation process (higher
versus lower) for a complex estimate. Consistent with theory, we find evidence that algorithm
aversion amplifies the persuasive effect of greater estimation structure, making auditors more
likely to discount contradictory audit evidence and accept management’s preferred estimates.
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Keywords
artificial intelligence,
Data analytics,
complex estimates,
management bias,
audit technology,
algorithm aversion
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