Does Co-Creation Affect the Adoption of IT-Enabled Solutions? The Case of a Mobile Application for Emergency Preparedness

dc.contributor.author Yuan, Qianli
dc.contributor.author Gasco-Hernandez, Mila
dc.contributor.author Gil-Garcia, J. Ramon
dc.contributor.author Taneja, Vaasu
dc.contributor.author Doke, Karyn
dc.contributor.author Bogdanov, Petko
dc.contributor.author Zheleva, Mariya
dc.date.accessioned 2022-12-27T19:01:51Z
dc.date.available 2022-12-27T19:01:51Z
dc.date.issued 2023-01-03
dc.description.abstract Co-creation has been increasingly advocated by both scholars and practitioners in the public sector to enable the development of information technologies driven by citizens’ needs. Despite other potential advantages, it is not clear whether co-creation actually influences the adoption of IT-enabled solutions. The current knowledge about the effects of co-creation processes in the public sector is especially limited in non-urban environments. Based on a case study of the development of a mobile app for emergency preparedness and response in a rural town, the results of this study show that citizens play an important role in co-creation by identifying unique challenges for using the app. Local leadership plays a key role in the recruiting of participants, while professionals’ facilitation and openness are key during the co-designing of the app. Overall, the co-creation process increased citizens’ perceived ease of use and facilitated their adoption of the app.
dc.format.extent 10
dc.identifier.doi 10.24251/HICSS.2023.244
dc.identifier.isbn 978-0-9981331-6-4
dc.identifier.uri https://hdl.handle.net/10125/102874
dc.language.iso eng
dc.relation.ispartof Proceedings of the 56th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Policies and Strategies for Digital Government
dc.subject adoption of it-enabled solution
dc.subject co-creation
dc.subject rural area
dc.title Does Co-Creation Affect the Adoption of IT-Enabled Solutions? The Case of a Mobile Application for Emergency Preparedness
dc.type.dcmi text
prism.startingpage 1951
Files
Original bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
0191.pdf
Size:
459.42 KB
Format:
Adobe Portable Document Format
Description: