Business Model Canvas to Create and Capture AI-enabled Public Value Fatima, Samar Desouza, Kevin Buck, Christoph Fielt , Erwin 2020-12-24T19:28:06Z 2020-12-24T19:28:06Z 2021-01-05
dc.description.abstract The compatibility between the business model and AI-enabled value creation is paramount for the sustainability of organizations. The public sector lags the private sector in the race to AI readiness and adoption. Although the concept of the business model for the public sector has previously been discussed, we found a lack of evidence for the process of adaption of the business model as a value creation and capture tool from commercial motives to public value motives. This paper adapts the conventional business model canvas for the public sector as it pertains to the design and development of AI systems. Employing a design-science research approach, we postulate five design principles that public agencies must follow to design and deploy AI-enabled public services.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2021.283
dc.identifier.isbn 978-0-9981331-4-0
dc.language.iso English
dc.relation.ispartof Proceedings of the 54th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.subject Emerging Topics in Digital Government
dc.subject ai-enabled public services
dc.subject business model canvas
dc.subject design principles
dc.subject public value creation
dc.title Business Model Canvas to Create and Capture AI-enabled Public Value
prism.startingpage 2317
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