Semantic Shopping: A Literature Study Cordes, Ann-Kristin Barann, Benjamin Rosemann, Michael Becker, Jörg 2020-01-04T07:23:19Z 2020-01-04T07:23:19Z 2020-01-07
dc.description.abstract The digitalization of the economy and society overall has a significant impact on customers’ shopping behavior. After being conditioned by experiences in entertainment or simple Internet search, customers increasingly expect that a smart shopping assistant understands his/her shopping intentions and transfers these to shopping recommendations. Thus, the emerging opportunity in this context is to facilitate an intention-based shopping experience similar to the way semantic search engines provide responses to enquiries. In order to progress this new area, we differentiate alternative types of shopping intentions to provide the first set of conversation patterns. Grounded in the Speech Act Theory and a structured literature review, semantic shopping is defined and different types of shopping intentions are deduced.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2020.146
dc.identifier.isbn 978-0-9981331-3-3
dc.language.iso eng
dc.relation.ispartof Proceedings of the 53rd Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.subject Digital Services and The Digitalization of Services
dc.subject intention-based shopping
dc.subject retailing
dc.subject sematic shopping
dc.subject speech act theory
dc.title Semantic Shopping: A Literature Study
dc.type Conference Paper
dc.type.dcmi Text
Original bundle
Now showing 1 - 1 of 1
No Thumbnail Available
320.75 KB
Adobe Portable Document Format