Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/71377

Guiding Companies to Reduce Technostress: A Mixed-Methods Study Deriving Practice-Oriented Recommendations

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Title:Guiding Companies to Reduce Technostress: A Mixed-Methods Study Deriving Practice-Oriented Recommendations
Authors:Valta, Maximilian
Pflügner, Katharina
Maier, Christian
Keywords:Practice-based IS Research
practical
qualitative
quantitative
recommendations
show 1 moretechno-stressors
show less
Date Issued:05 Jan 2021
Abstract:Technostress is a major challenge for employees using information technology. Technostress research has revealed the causes, i.e. techno-stressors, and resulting adverse consequences for employees and companies. However, there is a lack of practical insights guiding companies on how to reduce technostress. To offer such practical insights, we follow a mixed-methods approach. The qualitative study bases on eleven expert interviews and reveals seven measures that reduce technostress. We then elaborate on these interview results with a quantitative study of 110 employees. The quantitative results reveal the degree to which the seven measures are useful to reduce specific techno-stressors. Our results show that although there are measures used in practice, none reduces all different techno-stressors. We complement existent theoretical technostress research by offering practice-oriented recommendations on how to reduce technostress. Based on the illustration of which measures are useful for which techno-stressors, practitioners can choose the measures that best fits their needs.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/71377
ISBN:978-0-9981331-4-0
DOI:10.24251/HICSS.2021.757
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Practice-based IS Research


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