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Guiding Companies to Reduce Technostress: A Mixed-Methods Study Deriving Practice-Oriented Recommendations
Item Summary
Title: | Guiding Companies to Reduce Technostress: A Mixed-Methods Study Deriving Practice-Oriented Recommendations |
Authors: | Valta, Maximilian Pflügner, Katharina Maier, Christian |
Keywords: | Practice-based IS Research practical qualitative quantitative recommendations show 1 moretechno-stressors show less |
Date Issued: | 05 Jan 2021 |
Abstract: | Technostress is a major challenge for employees using information technology. Technostress research has revealed the causes, i.e. techno-stressors, and resulting adverse consequences for employees and companies. However, there is a lack of practical insights guiding companies on how to reduce technostress. To offer such practical insights, we follow a mixed-methods approach. The qualitative study bases on eleven expert interviews and reveals seven measures that reduce technostress. We then elaborate on these interview results with a quantitative study of 110 employees. The quantitative results reveal the degree to which the seven measures are useful to reduce specific techno-stressors. Our results show that although there are measures used in practice, none reduces all different techno-stressors. We complement existent theoretical technostress research by offering practice-oriented recommendations on how to reduce technostress. Based on the illustration of which measures are useful for which techno-stressors, practitioners can choose the measures that best fits their needs. |
Pages/Duration: | 10 pages |
URI: | http://hdl.handle.net/10125/71377 |
ISBN: | 978-0-9981331-4-0 |
DOI: | 10.24251/HICSS.2021.757 |
Rights: | Attribution-NonCommercial-NoDerivatives 4.0 International https://creativecommons.org/licenses/by-nc-nd/4.0/ |
Appears in Collections: |
Practice-based IS Research |
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