Guiding Companies to Reduce Technostress: A Mixed-Methods Study Deriving Practice-Oriented Recommendations

dc.contributor.authorValta, Maximilian
dc.contributor.authorPflügner, Katharina
dc.contributor.authorMaier, Christian
dc.date.accessioned2020-12-24T20:18:26Z
dc.date.available2020-12-24T20:18:26Z
dc.date.issued2021-01-05
dc.description.abstractTechnostress is a major challenge for employees using information technology. Technostress research has revealed the causes, i.e. techno-stressors, and resulting adverse consequences for employees and companies. However, there is a lack of practical insights guiding companies on how to reduce technostress. To offer such practical insights, we follow a mixed-methods approach. The qualitative study bases on eleven expert interviews and reveals seven measures that reduce technostress. We then elaborate on these interview results with a quantitative study of 110 employees. The quantitative results reveal the degree to which the seven measures are useful to reduce specific techno-stressors. Our results show that although there are measures used in practice, none reduces all different techno-stressors. We complement existent theoretical technostress research by offering practice-oriented recommendations on how to reduce technostress. Based on the illustration of which measures are useful for which techno-stressors, practitioners can choose the measures that best fits their needs.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2021.757
dc.identifier.isbn978-0-9981331-4-0
dc.identifier.urihttp://hdl.handle.net/10125/71377
dc.language.isoEnglish
dc.relation.ispartofProceedings of the 54th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectPractice-based IS Research
dc.subjectpractical
dc.subjectqualitative
dc.subjectquantitative
dc.subjectrecommendations
dc.subjecttechno-stressors
dc.titleGuiding Companies to Reduce Technostress: A Mixed-Methods Study Deriving Practice-Oriented Recommendations
prism.startingpage6275

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