Guiding Companies to Reduce Technostress: A Mixed-Methods Study Deriving Practice-Oriented Recommendations
dc.contributor.author | Valta, Maximilian | |
dc.contributor.author | Pflügner, Katharina | |
dc.contributor.author | Maier, Christian | |
dc.date.accessioned | 2020-12-24T20:18:26Z | |
dc.date.available | 2020-12-24T20:18:26Z | |
dc.date.issued | 2021-01-05 | |
dc.description.abstract | Technostress is a major challenge for employees using information technology. Technostress research has revealed the causes, i.e. techno-stressors, and resulting adverse consequences for employees and companies. However, there is a lack of practical insights guiding companies on how to reduce technostress. To offer such practical insights, we follow a mixed-methods approach. The qualitative study bases on eleven expert interviews and reveals seven measures that reduce technostress. We then elaborate on these interview results with a quantitative study of 110 employees. The quantitative results reveal the degree to which the seven measures are useful to reduce specific techno-stressors. Our results show that although there are measures used in practice, none reduces all different techno-stressors. We complement existent theoretical technostress research by offering practice-oriented recommendations on how to reduce technostress. Based on the illustration of which measures are useful for which techno-stressors, practitioners can choose the measures that best fits their needs. | |
dc.format.extent | 10 pages | |
dc.identifier.doi | 10.24251/HICSS.2021.757 | |
dc.identifier.isbn | 978-0-9981331-4-0 | |
dc.identifier.uri | http://hdl.handle.net/10125/71377 | |
dc.language.iso | English | |
dc.relation.ispartof | Proceedings of the 54th Hawaii International Conference on System Sciences | |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 International | |
dc.rights.uri | https://creativecommons.org/licenses/by-nc-nd/4.0/ | |
dc.subject | Practice-based IS Research | |
dc.subject | practical | |
dc.subject | qualitative | |
dc.subject | quantitative | |
dc.subject | recommendations | |
dc.subject | techno-stressors | |
dc.title | Guiding Companies to Reduce Technostress: A Mixed-Methods Study Deriving Practice-Oriented Recommendations | |
prism.startingpage | 6275 |
Files
Original bundle
1 - 1 of 1