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Open Innovation in the Public Sector: A Dynamic Capabilities Perspective and the Role of Information Technology

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Title:Open Innovation in the Public Sector: A Dynamic Capabilities Perspective and the Role of Information Technology
Authors:Coulon, Thibaut
Templier, Mathieu
Bourdeau, Simon
Pascal, Amandine
Vieru, Dragos
Keywords:Social-Technical Issues in Organizational Information Technologies
dynamic capability
information technology
open innovation
public sector organizations
Date Issued:07 Jan 2020
Abstract:Public sector organizations (PSOs) are facing important structural, financial, environmental, and technological pressures. To adapt and respond to this complex and changing environment, PSOs need to deploy new innovative and collaborative approaches to capture and capitalize on specialized knowledge coming from a wider number of contributors. Open innovation (OI) is one such promising approach. Drawing on a dynamic capabilities perspective and based on an analysis of 100 case study reports of OI initiatives, we identified 16 key organizational actions deployed by PSOs to implement OI initiatives. Data analysis showed that PSOs’ dynamic capabilities of sensing, seizing and transforming are enacted and collectively used to engage in OI initiatives through these 16 organizational actions. In virtually all of these organizational actions, information technology (IT) plays a key role either as a central support tool or as an outcome.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/64470
ISBN:978-0-9981331-3-3
DOI:10.24251/HICSS.2020.728
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Social-Technical Issues in Organizational Information Technologies


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