Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/59919

Design Guidelines for Creating a Convincing User Experience with Virtual In-vehicle Assistants

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Item Summary

Title:Design Guidelines for Creating a Convincing User Experience with Virtual In-vehicle Assistants
Authors:Strohmann, Timo
Höper, Laura
Robra-Bissantz, Susanne
Keywords:Human-Computer Interaction in the Digital Economy
Internet and the Digital Economy
Artificial Intelligence, Car, Design Guidelines, User Experience, Virtual Assistants
Date Issued:08 Jan 2019
Abstract:This research provides guidelines for the representational and interaction design of virtual in-vehicle assistants. The guidelines offer a clearly structured overview about what designers have to consider while creating in-vehicle virtual assistants with a convincing user experience. The design guidelines are developed using the design science research paradigm. Based on assistant requirements for a great user experience derived from the previous research literature and the results of five expert interviews, concrete guidelines for the design of in-vehicle virtual assistants are developed. For evaluation, the guidelines are presented to another expert and then refined based on her feedback.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/59919
ISBN:978-0-9981331-2-6
DOI:10.24251/HICSS.2019.580
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Human-Computer Interaction in the Digital Economy


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