Design Guidelines for Creating a Convincing User Experience with Virtual In-vehicle Assistants

dc.contributor.author Strohmann, Timo
dc.contributor.author Höper, Laura
dc.contributor.author Robra-Bissantz, Susanne
dc.date.accessioned 2019-01-03T00:31:04Z
dc.date.available 2019-01-03T00:31:04Z
dc.date.issued 2019-01-08
dc.description.abstract This research provides guidelines for the representational and interaction design of virtual in-vehicle assistants. The guidelines offer a clearly structured overview about what designers have to consider while creating in-vehicle virtual assistants with a convincing user experience. The design guidelines are developed using the design science research paradigm. Based on assistant requirements for a great user experience derived from the previous research literature and the results of five expert interviews, concrete guidelines for the design of in-vehicle virtual assistants are developed. For evaluation, the guidelines are presented to another expert and then refined based on her feedback.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2019.580
dc.identifier.isbn 978-0-9981331-2-6
dc.identifier.uri http://hdl.handle.net/10125/59919
dc.language.iso eng
dc.relation.ispartof Proceedings of the 52nd Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Human-Computer Interaction in the Digital Economy
dc.subject Internet and the Digital Economy
dc.subject Artificial Intelligence, Car, Design Guidelines, User Experience, Virtual Assistants
dc.title Design Guidelines for Creating a Convincing User Experience with Virtual In-vehicle Assistants
dc.type Conference Paper
dc.type.dcmi Text
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