Is Government Welfare Able to Change? Analysing Efforts to Co-create an Improved Social Welfare System through Taking Advantage of a Collaborative Economy
Is Government Welfare Able to Change? Analysing Efforts to Co-create an Improved Social Welfare System through Taking Advantage of a Collaborative Economy
Files
Date
2019-01-08
Authors
Aavik, Gerli
Mayer, Anna
McBride, Keegan
Krimmer, Robert
Contributor
Advisor
Department
Instructor
Depositor
Speaker
Researcher
Consultant
Interviewer
Annotator
Journal Title
Journal ISSN
Volume Title
Publisher
Volume
Number/Issue
Starting Page
Ending Page
Alternative Title
Abstract
Welfare sectors across the world are facing the need to balance the contrast between economic pressures due to demographic changes and peoples’ rising expectations of receiving services that are transparent; timely and tailored to citizens’ habits and needs. This means that governments are pressured to look for new ways to deliver public services. This article looks at two co-created peer-to-peer platforms that are engaged in delivering public services in the welfare sector, Helpific and Caremate, and their development and role in the Estonian welfare sector. These platforms appear to hold substantial potential for changing the current system of delivering public services, however they have not yet managed to acquire the anticipated level of success. By examining these two cases, it is proposed that the room and support for developing new solutions, using experience in the field and overcoming the digital divide must be assured in order to make changes in government welfare possible.
Description
Keywords
Digital Social Innovation,
Digital Government,
innovation, peer-to-peer economy, public service delivery, social innovation, social welfare
Citation
Extent
10 pages
Format
Geographic Location
Time Period
Related To
Proceedings of the 52nd Hawaii International Conference on System Sciences
Table of Contents
Rights
Attribution-NonCommercial-NoDerivatives 4.0 International
Rights Holder
Local Contexts
Collections
Email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.