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Promoting Use of Patient-Centered Health IT: Assessment and Ranking of Incentive Mechanisms

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Title: Promoting Use of Patient-Centered Health IT: Assessment and Ranking of Incentive Mechanisms
Authors: Grube, Anton
Dehling, Tobias
Klein, Kristina
Sunyaev, Ali
Keywords: Personal Health Management and Technologies
assessment and ranking, improved health IT use, incentive mechanisms, mobile health IT, patient-centerd health care
Issue Date: 03 Jan 2018
Abstract: The health care domain is undergoing a sweeping shift from a model of paternalism towards increased patient-centered care. Vendors offering patient-centered health IT use incentive mechanisms to motivate the continued use of health IT. However, incentive mechanisms may not always be beneficial to patient-centered care and may lack focus on actual treatment processes. Therefore, we focus on the research question: What incentive mechanisms are or are not useful for promoting use of patient-centered health IT and why? We assess and rank 28 incentive mechanisms by utility for patient-centered health IT. Findings reveal that reminders and interface improvements are most beneficial and that social comparison and social facilitation mechanisms are most detrimental to patient-centered care. This work extends the scientific knowledge base on patient-centered health IT, establishes a foundation for future research on patient-centered incentive mechanisms, and provides practical audiences with insights on how to effectively design patient-centered health IT.
Pages/Duration: 10 pages
ISBN: 978-0-9981331-1-9
DOI: 10.24251/HICSS.2018.405
Rights: Attribution-NonCommercial-NoDerivatives 4.0 International
Appears in Collections:Personal Health Management and Technologies

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