Promoting Use of Patient-Centered Health IT: Assessment and Ranking of Incentive Mechanisms

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2018-01-03

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The health care domain is undergoing a sweeping shift from a model of paternalism towards increased patient-centered care. Vendors offering patient-centered health IT use incentive mechanisms to motivate the continued use of health IT. However, incentive mechanisms may not always be beneficial to patient-centered care and may lack focus on actual treatment processes. Therefore, we focus on the research question: What incentive mechanisms are or are not useful for promoting use of patient-centered health IT and why? We assess and rank 28 incentive mechanisms by utility for patient-centered health IT. Findings reveal that reminders and interface improvements are most beneficial and that social comparison and social facilitation mechanisms are most detrimental to patient-centered care. This work extends the scientific knowledge base on patient-centered health IT, establishes a foundation for future research on patient-centered incentive mechanisms, and provides practical audiences with insights on how to effectively design patient-centered health IT.

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Personal Health Management and Technologies, assessment and ranking, improved health IT use, incentive mechanisms, mobile health IT, patient-centerd health care

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10 pages

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Proceedings of the 51st Hawaii International Conference on System Sciences

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Attribution-NonCommercial-NoDerivatives 4.0 International

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