Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/50188

Open Co-creation Coming of Age: the Case of an Open Services Experiment

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Title: Open Co-creation Coming of Age: the Case of an Open Services Experiment
Authors: Danneels, Lieselot
Viaene, Stijn
Keywords: Government Transformation and Digitalization: Governance, Organization, and Management
Co-creation, Open innovation, Open service, Technological platform
Issue Date: 03 Jan 2018
Abstract: Co-creation has mostly been studied in the context of a single firm and in dyadic relationships, but much less in environments with multiple parties. In this article, we focus on open IT-based co-creation - a phenomenon at the intersection of co-creation, open innovation, and platform literature - and the organizational capabilities required to get the most out of it. We do this by investigating the revelatory case of a public employment service that opened internal IT services through co-creation with external organizations. Based on an embedded case study, we aim to explore the capabilities that help public services and their partners to be successful at open IT-based co-creation. In this research in progress, we focus primarily on the research design and already share some preliminary results.
Pages/Duration: 10 pages
URI/DOI: http://hdl.handle.net/10125/50188
ISBN: 978-0-9981331-1-9
DOI: 10.24251/HICSS.2018.300
Rights: Attribution-NonCommercial-NoDerivatives 4.0 International
Appears in Collections:Government Transformation and Digitalization: Governance, Organization, and Management


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