Seniors' Use of Digital Resources
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ItemThe Moderating Effect of Different Types of Internet Use on the Relationship between Transitional Aging Changes and Self-esteem of Older Adults( 2020-01-07)This study investigates the moderating effect of different types of Internet use regarding the relationship between three transitional aging changes and self-esteem of older adults. The current paper is still in progress; this is a research-in-progress paper. An aging population increases government expenditures and family responsibilities, thus drawing more attention from the academic community. Recent research posits that self-esteem tends to decline in individuals from the ages around 50-65 due to role loss, social loss, and dissatisfaction resulting from unaccomplished life goals. To address this issue, previous studies considered that the general use of the Internet may help to enhance self-esteem among older adults. To fill this research gap, the present study proposes that the cultural use of the Internet could moderate role loss of older adults, while social use of the Internet could mitigate social loss. Furthermore, economic use could moderate the dissatisfaction of unfulfilled life goals. Regarding various theoretical contributions, this is the first study to apply different types of Internet use, so as to investigate its moderating effect concerning the relationship between transitional aging changes and self-esteem. Findings of the present study can also help shed light on interventions for the caregiver in both community centers and the domestic environment to moderate the decline of self-esteem among older adults. The data will be collected through surveys distributed to District Elderly Community Centers (DECCs) in Hong Kong. Multiple regression analysis will then be utilized to test the moderating effect of each type of Internet use.
ItemArtificial Companions in Stroke Rehabilitation: Likeability, Familiarity and Expectations( 2020-01-07)There is a growing interest in digital companionship and artificial companions (ACs) as they are introduced in rehabilitation and healthcare services for the elderly and people with disabilities. We conduct an exploratory, pre-adoption study to better understand first impressions and likeability of ACs with older individuals in a stroke rehabilitation context. We interviewed 11 participants with stroke-related impairments as they viewed depictions of ACs and engaged in interactive gameplay. We found two main axes in which participants judge ACs’ likeability: familiarity and expectations, where more familiarity and having expectations were associated with likeability. We relate these findings to literature on ACs for health promotion for survivors of stroke and discuss implications for the design of ACs.
ItemToo old to Shop? A Comparative Analysis of the Engagement of Junior and Senior Customers in Social Commerce( 2020-01-07)With the continuous success of social media websites also social commerce rises in popularity. As increasing numbers of elderly consumers use social media, it is interesting to understand how elderly consumers engage in social commerce platforms. This study examines how different dimensions of customer engagement influence trust with young and older consumers. A survey was conducted to collect data from American consumers. Our results show that perceived enjoyment, satisfaction, and social commerce value have significant effects on consumers’ trust. Further, there are important differences regarding the respective effects between younger and older consumers. Our study contributes to the literature by clarifying the effect of customer engagement on trust in social commerce between young and elderly consumers. Our results can provide practitioners important guidelines regarding how to support consumers’ trust development in social commerce.
ItemGatekeepers Rather than Helpless: An Exploratory Investigation of Seniors’ Use of Information and Communication Technology in Critical Settings( 2020-01-07)Reports and studies often show that seniors suffer disproportionately during disasters. Yet seniors’ handling of information and communication technology is largely overlooked. Based on a qualitative study comprising interviews and focus groups, this research shows important properties of seniors’ practices with information in critical settings. Seniors embody and tap into local knowledge, mingle offline and take online cues about emergency situations, and maintain trust towards institutions. We discuss the need to pursue and diversify investigation on this topic, as well as the role of seniors as gatekeepers rather than considering them helpless individuals. This research contributes to a better understanding of seniors’ use of digital resources by highlighting their role in information sharing in disaster settings. We pave the way for future research to inform policy making and support seniors’ survival in future disasters.
ItemUse of Mobile Health Technologies for Self-tracking Purposes among Seniors: A Comparison to the General Adult Population in Canada( 2020-01-07)Based on a national survey of adults investigating digital self-tracking in Canada, this study compares seniors’ use of mHealth technologies to the general population, and explores the factors related to their use. Despite significant differences between the two groups on smart technologies and Internet use, a considerable number of seniors in the community use smart phones and digital tablets and are familiar with smart devices/wearables. Yet, only 20% reported downloading mobile applications (mApps) and 12% indicated using smart devices/wearables. The majority of mApps downloaded by seniors were health-related; interestingly, their use was sustained over a longer period of time compared to the general population. No significant differences were observed between the two groups with regard to satisfaction with mHealth technologies and intention to continue using them, which were favorable. Leveraging these technologies in partnership with health care providers, and sharing of health/wellbeing data with health professionals, family members or friends remains very limited.