Topics in Organizational Systems and Technology

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    Your Smartphone, my Smartphone - How Smartphone Ownership determines Social Group Affiliation
    ( 2018-01-03) Diel, Sören ; Buck, Christoph ; Eymann, Torsten
    Smart mobile devices have arrived in the center of our society and provide multiple support in users’ daily life. With the mass adoption of smart mobile devices social life changed dramatically. In which way the used smartphone has impact on the perceived group affiliation is not investigated yet. This paper provides a first step in observing the membership of users to their smartphone group. The decision regarding the purchase of a smartphone has extensive consequences of the technological future of users. They lock-in to a system which determines multiple future decisions. The chosen system describes an important technological path dependency. This paper presents a study investigating the rivalry between different smartphone groups. The results show differences between the levels of identification of users with their smartphone manufacturers. Moreover, the results show that for smartphone users it depends on their smartphone manufacturer, which factors are important for a rivalry.
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    Ethical Implications of Bias in Machine Learning
    ( 2018-01-03) Yapo, Adrienne ; Weiss, Joseph
    Biases in AI and machine learning algorithms are presented and analyzed through two issues management frameworks with the aim of showing how ethical problems and dilemmas can evolve. While "the singularity" concept in AI is presently more predictive than actual, both benefits and damage that can result by failure to consider biases in the design and development of AI. Inclusivity and stakeholder awareness regarding potential ethical risks and issues need to be identified during the design of AI algorithms to ensure that the most vulnerable in societies are protected from harm.
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    Regulating Online Privacy: Some Policy Guidelines, Including Guidelines for International Harmonization
    ( 2018-01-03) Clemons, Eric K ; Banattar, Jordyn
    With dramatic changes in technology capabilities, much of current privacy law in the US and abroad has been rendered out of date. Analogies and precedents are difficult to interpret, leading to decisions that are inconsistent, problematic, or wrong. Searching the text messages on an iPhone is not the same as overhearing a conversation. Searching an entire Facebook account for evidence of fraud is not the same as searching a bank account. We review the lessons of four current court cases involving online privacy and develop a set of guidelines that could be used to develop coherent privacy policy. The guidelines were developed with the expectation that they could confer no advantage on firms in nation, and that they would provide all citizens with the privacy protections no less than those they enjoy in their home countries.
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    Sharpening the Ethnographer’s Toolkit: Introducing the Freelist Method to Information Systems Research
    ( 2018-01-03) Califf, Christopher ; Stumpf, Tyler
    Ethnography has been presented as a promising research method for information systems researchers. However, IS research using ethnographic techniques still remains scant. We believe this has occurred for four primary reasons: (1) the techniques needed to conduct effective ethnographic research are often discussed in vague detail; (2) data collection in ethnographic studies is perceived as unfocused and unsystematic; (3) ethnographic studies are perceived as highly time consuming and thus impractical; and (4) IS researchers may not be well-versed in understanding how to make sense of the findings of an ethnographic analysis. In this paper, we address these constraints by introducing a well-established ethnographic method called freelisting to ethnographic research in IS. Specifically, we discuss the essence of freelisting, how it fits into ethnography, and provide an example of how to conduct and analyze a freelist in IS. The benefits of freelisting for IS researchers are also explained.
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    Answering Key Global IT Management Concerns Through IT Governance and Management Processes: A COBIT 5 View
    ( 2018-01-03) Huygh, Tim ; De Haes, Steven ; Joshi, Anant ; Van Grembergen, Wim
    Drawing on the COBIT 5 framework, this research presents the results of an analysis into which governance and management of IT processes are leveraged in practice for answering two key global IT management concerns: alignment and security. For practice, this research specifically sheds light on which governance and management of IT processes appear to be most important for explaining the achievement of alignment and security. Practitioners can therefore use these results as a benchmark to answer these concerns.
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    Informed Systems: To Advance Organizational Capacity and Co-Worker Capability
    ( 2018-01-03) Somerville, Mary ; Anita, Mirijamdotter ; Christine, Bruce ; Chaudhary, Niraj ; Salavati, Sadaf
    Since its introduction at HICSS-39, Informed Systems has evolved both through and as a process of organizational design for -˜learning in action.’ Fortified by Bruce’s informed learning theory and fostered by Checkland’s soft systems methodology, the approach is catalysed by participatory design, elaborated by action research, and expressed as information experience. The aim throughout is information exchange for knowledge creation through -˜working together.’ Organizational capacity builds as colleagues use information to learn in ever expanding professional contexts. This paper explores aspects of the -˜bridge’ between individual and collective learning through enabling organizational systems and associated professional practices. An Informed Systems Capability Bridge Model and Information Curation and Knowledge Management Map detail processes and elements of a prototype system, generated from original research on co-workers’ information experience. Concluding reflections explore value added synergies from information-centered, action-oriented, technology-enabled, and learning-focused systems design.
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    Introduction to the Minitrack on Topics in Organizational Systems and Technology
    ( 2018-01-03) Frolick, Mark ; Rainer, Kelly ; Ryan, Jim