IT Governance and its Mechanisms
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ItemHow Does the Organizational Culture of Collaborative Networks Influence IT Governance Performance in a Large Organization?( 2018-01-03)In today's complex organizations, IT governance is an important managerial challenge. IT governance deals with decisions and responsibilities concerning IT. There are many factors influencing IT governance. One factor that has remained relatively unexplored by academic research is that of organizational culture. This research explores the influence of the organizational culture of collaborative networks on IT governance performance. A case study was conducted in a large complex company with several networks. The findings indicated that the networks desire different organizational culture types based on their priorities for IT governance outcomes. A clan organizational culture is desired when aiming for effective use of IT for asset utilization and cost effective use of IT. An adhocracy culture is desired when prioritizing the effective use of IT for business growth. Finally a combination of market and hierarchy organizational culture is desired when seeking effective use of IT for business flexibility and cost cutting.
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ItemIT Governance Mechanisms for DevOps Teams - How Incumbent Companies Achieve Competitive Advantages( 2018-01-03)More and more organizations are deciding to move from traditional, plan-driven software development to agile approaches in order to stay competitive. Therefore, the IT functions have been deciding to implement cross-functional DevOps teams. To enable collaboration within DevOps teams, incumbent companies have to implement mechanisms to govern dynamic and agile environments. The present research investigates which IT governance mechanisms are helpful for the implementation of DevOps teams. For this purpose, we conducted a qualitative research study and interviewed team members in six companies that have already implemented DevOps-oriented teams. We describe which IT governance mechanisms-”in the form of structure, processes, and relational mechanisms-”are important for DevOps teams to achieve competitive advantages. Our findings show that agile roles and responsibilities, hybrid or decentralized organizational structures, as well as communications and knowledge-sharing models are conducive to the government of a DevOps team.
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ItemAn Empirical Assessment of Shared Understanding in IT Governance Implementation( 2018-01-03)Drawing on literature about social alignment and shared understanding between different internal stakeholders, this study sets out to analyze the association between stakeholder functional role and the perceived level of IT governance implementation. Specifically, this paper takes a COBIT 5 perspective, by first analyzing perception differences at the level of the implementation of the seven COBIT 5 enablers, followed by an analysis at the level of the five COBIT 5 process domains. The results indicate that shared understanding about the IT governance implementation level between different organizational stakeholders can be improved, especially between (1) IT and (2) audit, risk, and compliance (ARC) stakeholders.
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ItemInformation Governance in the Big Data Era: Aligning Organizational Capabilities( 2018-01-03)With big data growing rapidly in importance, academics and practitioners have been considering the means through which they can incorporate the shifts these technologies bring into their competitive strategies. Drawing on the emerging importance of information governance, this study examines the mechanisms through which it can facilitate competitive performance by aligning organizational capabilities. To test our proposed research model, we used survey data from 158 chief information officers and IT managers working in Norwegian firms. By means of partial least squares structural equation modeling (PLS-SEM), results show that information governance helps strengthen a firms’ dynamic and operational capabilities, which in turn lead to competitive performance gains. The results are discussed in relation to their theoretical and practical implications.
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ItemThe Complementarity of Corporate IT Alignment and Business Unit IT Alignment: An Analysis of Their Joint Effects on Business Unit Performance( 2018-01-03)Alignment between IT and business strategy is a perennial challenge for IT executives, in part due to the evolving nature of organizational structure. In multi-business organizations (MBOs), a pressing issue for IT executives is how to improve the performance of each strategic business unit (SBU). In this paper we examine how IT alignment in MBOs affects SBU performance. We distinguish between IT alignment at the corporate and SBU levels and propose that these two types of IT alignment are complementary and exert joint effects on SBU performance. Two hypotheses related to these joint effects are developed and tested using data collected from an international survey of IT executives. Our findings indicate that complementarities between corporate IT alignment and SBU IT alignment enhance SBU performance. The primary contribution of this paper is explaining how different types of IT alignment in MBOs - individually and jointly - affect SBU performance.
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ItemMotivating CIO Advice Networking to Improve Firm Performance( 2018-01-03)Prior research has examined factors that motivate executives in general to seek advice from external peers. The literature is silent however regarding what IT governance mechanisms motivate CIOs to mindfully seek advice in their external advice networks. Our research shows that simply applying the advice of the prior literature in the CIO and IT governance context can be counterproductive. We analyze data from a survey of 99 municipal corporations to show that an effective configuration of IT governance mechanisms fits and changes over time with the firm’s financial performance and state of IT enactment. The lessons learned are instructive for practitioners, while also highlighting the importance of attending to context in IT governance research.
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ItemUsing the Viable System Model to Study IT Governance Dynamics: Evidence from a Single Case Study( 2018-01-03)This paper presents a single descriptive case study in which the viable system model (VSM) is used as a theoretical lens to model an organization’s contemporary IT governance system. The case presented herein was selected specifically for being a digitized company of which we knew that a lot of effort was put recently in their IT governance system. We find that the case company’s IT governance system maps well to the structure and underlying logic of the VSM. This paper contributes to the literature by providing an empirical justification exemplar on the applicability of systemic thinking in general, and the VSM in specific, for modelling enterprise governance and management of IT.
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