Knowledge Management and Information Security

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    Cyber Clinics: Re-imagining Cyber Security Awareness
    (2018-01-03) Croasdell, David; Elste, James; Hill, Adrienne
    Cyber Clinics are modeled after the methods used in teaching hospitals to perform triage and treatment in healthcare settings. Cyber Clinics are interactive, personalized workshops that provide education on the importance of protecting devices, data and identity from physical and digital compromise; Cyber-Medics offer recommendations on achieving this goal following triage sessions designed to help identify user knowledge and experience levels. This paper examines cyber security awareness training with different awareness methods based on measurements of time, cost, personalization, relevance and interactivity. Results illustrate the potential for the Cyber Clinic model to be an effective method for educating users about cyber security. Challenges in measuring efficacy and recommendations for expanding Cyber Clinics also are discussed.
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    Don’t Want to Get Caught? Don’t Say It: The Use of EMOJIS in Online Human Sex Trafficking Ads
    (2018-01-03) Whitney, Jessica; Jennex, Murray; Elkins, Aaron; Frost, Eric
    Technology has dramatically changed the way criminals conduct their illicit activities. Specifically, the Internet has become a major facilitator of online human sex trafficking. Traffickers are using these technologies to market their victims which presents new challenges for efforts to combat sex trafficking. This study used knowledge management principles and natural language processing methods to develop an improved ontology of online sex trafficking ads. The language of these ads is constantly evolving; therefore, this study explored the role of a new type of indicator, emoticons, to the ontology of human trafficking indicators.
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    Introduction to the Minitrack on Knowledge Management and Information Security
    (2018-01-03) Durcikova, Alexandra; Jennex, Murray