The Technical, Socio-Economic, and Ethical Aspects of AI

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https://hdl.handle.net/10125/102584

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    Ethical Marketing AI?A Structured Literature Review of the Ethical Challenges Posed by Artificial Intelligence in the Domains of Marketing and Consumer Behavior
    ( 2023-01-03) Su, Yiran ; Wang, Emma Junhong ; Berthon, Pierre
    With the increasing use of AI in marketing, ethical repercussions are beginning to emerge. From privacy issues, through discrimination of marginalized groups, to emergent systemic social distortions, AI is changing the marketing ethical landscape. In this paper we conduct a structured literature review of the emerging ethical issues posed by AI in the domains of marketing and consumer behavior. We identify three clusters of ethical issues (algorithm, society and existential) and map these to the marketing domains of systems, brands, and consumers. We conclude that the field of ethical marketing AI is still very much in its infancy, but such is the rate of development ethical marketing AI is likely to become important field for academics and practitioners alike.
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    AI Ethics Issues in Real World: Evidence from AI Incident Database
    ( 2023-01-03) Wei, Mengyi ; Zhou, Zhixuan
    With the powerful performance of Artificial Intelligence (AI) also comes prevalent ethical issues. Though governments and corporations have curated multiple AI ethics guidelines to curb unethical behavior of AI, the effect has been limited, probably due to the vagueness of the guidelines. In this paper, we take a closer look at how AI ethics issues take place in real world, in order to have a more in-depth and nuanced understanding of different ethical issues as well as their social impact. With a content analysis of AI Incident Database, which is an effort to prevent repeated real world AI failures by cataloging incidents, we identified 13 application areas which often see unethical use of AI, with intelligent service robots, language/vision models and autonomous driving taking the lead. Ethical issues appear in 8 different forms, from inappropriate use and racial discrimination, to physical safety and unfair algorithm. With this taxonomy of AI ethics issues, we aim to provide a perspective for guideline makers to formulate more operable guidelines when trying to deploy AI applications ethically.