End-user Empowerment in the Digital Age

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    Design Principles for Digital Community Currencies
    ( 2020-01-07) Chasin, Friedrich ; Schmolke, Florian ; Becker, Jörg
    Community currencies are alternative currencies, which enable the mobilization of local resources for local needs and building resilient communities. They allow community members to perform economic transactions like buying products and paying for services using an alternative currency as a medium of exchange. For decades, regional, paper-based community currencies have been in use across the world. With the advent of the digital age, community currencies are increasingly moving into the digital space. Digital Community Currencies (DCCs) create opportunities for addressing challenges that traditional community currencies are facing, such as the inconvenience of handling two currencies in one wallet and the geographic limitation to a limited user population. This research builds upon characteristics and challenges of community currencies and derives six design principles from a literature review, an analysis of 16 community currency projects and an interview with a community currency project manager at the end of the project’s life. The design principles serve as a basis for establishing resilient and scalable DCCs. They contribute to the limited IS research on phenomena of social sustainability and have major practical implications when implemented in existing community currency systems.
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    (In)escapable Affect? Exploring Factors Influencing Privacy-Related Behavioral Intentions
    ( 2020-01-07) Kitkowska, Agnieszka ; Wästlund, Erik ; Martucci, Leonardo A.
    The study was run to investigate exploratory capabilities of factors such as individual characteristics, privacy concerns and information disclosure in the context of privacy behaviors. The research examined whether affective states arising from immediate emotions alter such capabilities. The results of an online study with 474 international participants demonstrate that immediate emotions might influence information sharing. The effect of privacy concerns, personality and information disclosure on the willingness to share is stronger when participants are in a neutral affective state. However, when the positive or negative feelings take over, the influence of these factors on willingness to share decreases. In this article, we postulate the necessity to include immediate emotions into research on privacy-related decision-making and discuss the applicability of our results in the context of privacy UIs.
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    End-user Empowerment: An Interdisciplinary Perspective
    ( 2020-01-07) Gsenger, Rita ; Human, Soheil ; Neumann, Gustaf
    In virtue of fast spreading emerging technologies, considering end-user empowerment (or human empowerment) while developing or adapting technologies gains importance. Even though many different approaches to end-user empowerment have been proposed, it is hardly clear what "end-user (human) empowerment" is and how it is possible to develop "end-user empowering systems". This paper offers an interdisciplinary perspective on how it can be possible to arrive at a synthesized concept of end-user empowerment, in particular regarding the development of Information and Communication Technologies (ICTs). The provided interdisciplinary perspective includes concepts from Computer Science, Information Systems, Cognitive Science, Psychology, Sociology, Science-Technology-Society, Design, System Science and Philosophy. Based on an interdisciplinary literature review, and from an enactivist, pluralist, and constructivist perspective, we argue that the individual end-users and their needs and values, as well as the environment (including socioeconomical contexts, other actors, etc.) and technologies they interact with, continuously co-create the conception of end-user empowerment. Moreover, we propose that perceiving technological development as co-creation, and considering technologies as value-bearers could provide the first steps in the development of conceptual frameworks required for the development of end-user empowering systems.
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    Introduction to the Minitrack on End-user Empowerment in the Digital Age
    ( 2020-01-07) Neumann, Gustaf ; Human, Soheil ; Alt, Rainer