Cross-Organizational and Cross-Border IS/IT Collaboration

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    Adoption of Collaborative Technology to Enhance Master Data Quality Across Municipal Administrations - Identifying Drivers and Barriers
    ( 2018-01-03) Meske, Christian ; Heidekrüger, Robert ; Brockmann, Tobias ; Czerwonka, Matthias ; Stieglitz, Stefan
    In recent years, software for collaborative improvement of master data quality has been increasingly introduced into public administration. With the support of this collaborative software, master data is not only managed by one stakeholder such as an individual or department but rather cross-institutionally and across departments by groups of several stakeholders, e.g. several municipal authorities. In this paper, based on the Technology-Organization-Environment Framework, both driving forces as well as obstacles were identified, which influenced the adoption of such collaborative software. The results show, that positive factors concerning the adoption are perceived barriers, presence and importance of data standards as well as the successful implementation into the existing environment, whereas a complex IT-infrastructure impedes an introduction.
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    Examining Collaboration in Interdisciplinary Product Development Focusing on Dependencies
    ( 2018-01-03) Schuh, Guenther ; Riesener, Michael ; Mattern, Christian
    Product development in manufacturing industry is characterized by intense collaboration need of various stakeholders. Increasing integration of disciplines in modern products makes it more and more a challenge to arrange collaboration efficiently and effectively. Process and product characteristics as well as the architecture of information systems used in product development have to be considered. This paper introduces a methodology for the design of collaboration situations based on principles of system analysis. First, a collaboration situation is defined and modelled regarding constituent elements in the domains process, product and system. Second, a description model for dependencies in these domains is developed. Morphological analysis was applied to derive features and characteristics of the model. Third, an improvement approach to optimize a given collaboration situation is depicted. The improvement approach comprises a sensitivity model, which explicates causal relations between the dependency features. The methodology is applied to a case study from manufacturing industry.
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    A Systematic Literature Review to Understand Cross-organizational Relationship Management and Collaboration
    ( 2018-01-03) Diirr, Bruna ; Cappelli, Claudia
    An increasingly dynamic, unpredictable and challenging environment leads organizations to cross their own borders and establish partnerships to other organizations for remaining competitive. This cross-organizational relationship allows participating organizations to share resources with each other and collaborate to better handle an identified opportunity for joint work. However, besides having a mutual or compatible goal, it is common that these organizations face several challenges during the partnership. The present research aims to explore the cross-organizational relationship management. To this end, this paper outlines the systematic literature review performed to understand the collaboration and relationship establishment between different organizations and organize an ICT related body of knowledge about the topic. A discussion about the findings, challenges and open issues identified from the retrieved literature is also provided to guide further work.
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    Psychological Contract in IT Outsourcing: A Systematic Literature Review
    ( 2018-01-03) Jeong, Jongkil ; Kurnia, Sherah ; Samson, Danny ; Cullen, Sara
    Recent IT Outsourcing (ITO) studies have highlighted the importance of a construct known as the Psychological Contract (PC) and its impact over the outcome of ITO agreements. However, there is still a lack of a consolidated view on the subject matter. To address this matter, we conducted a systematic review and analysis on the PC within ITO studies by examining the main themes, topics and methodologies that have been used in the research to date. Our findings suggest that despite the importance of the PC in ITO being well recognised, it is still an under explored concept with only 12 studies identified to date. Furthermore, subsequent analysis of these studies also highlighted several gaps caused by a lack of consistency over the definition, boundaries and application of the PC. To ensure that these gaps are addressed, we propose several recommendations that we encourage future studies take into consideration.
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