Artificial Intelligence for the Financial Services Industry: What Challenges Organizations to Succeed

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dc.contributor.authorKruse, Luisa
dc.contributor.authorWunderlich, Nico
dc.contributor.authorBeck, Roman
dc.date.accessioned2019-01-03T00:49:03Z
dc.date.available2019-01-03T00:49:03Z
dc.date.issued2019-01-08
dc.description.abstractAs a research field, artificial intelligence (AI) exists for several years. More recently, technological breakthroughs, coupled with the fast availability of data, have brought AI closer to commercial use. Internet giants such as Google, Amazon, Apple or Facebook invest significantly into AI, thereby underlining its relevance for business models worldwide. For the highly data driven finance industry, AI is of intensive interest within pilot projects, still, few AI applications have been implemented so far. This study analyzes drivers and inhibitors of a successful AI application in the finance industry based on panel data comprising 22 semi-structured interviews with experts in AI in finance. As theoretical lens, we structured our results using the TOE framework. Guidelines for applying AI successfully reveal AI-specific role models and process competencies as crucial, before trained algorithms will have reached a quality level on which AI applications will operate without human intervention and moral concerns.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2019.770
dc.identifier.isbn978-0-9981331-2-6
dc.identifier.urihttp://hdl.handle.net/10125/60075
dc.language.isoeng
dc.relation.ispartofProceedings of the 52nd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectPractice-based IS Research
dc.subjectOrganizational Systems and Technology
dc.subjectAdoption
dc.subjectArtificial Intelligence
dc.subjectFinancial Services
dc.subjectOrganizational Readiness
dc.subjectTOE Framework
dc.titleArtificial Intelligence for the Financial Services Industry: What Challenges Organizations to Succeed
dc.typeConference Paper
dc.type.dcmiText

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