Smart Collaboration in Global Virtual Teams: The Influence of Culture on Technology Acceptance and Communication Effectiveness

dc.contributor.author Fleischmann, Carolin
dc.contributor.author Cardon, Peter
dc.contributor.author Aritz, Jolanta
dc.date.accessioned 2020-01-04T07:12:35Z
dc.date.available 2020-01-04T07:12:35Z
dc.date.issued 2020-01-07
dc.description.abstract Teams are beginning to rely on smart communication technology that is enhanced by Artificial Intelligence (AI). Yet, we lack understanding of how these smart communication technologies (SCT) influence team collaboration, especially in global virtual teams (GVT). This study empirically investigates how cultural values and practices influence the acceptance of SCT and how the use of this technology impacts communication effectiveness in GVT. We surveyed 643 members of 109 GVT before and after using the SCT. Results showed that team members from individualistic, future oriented cultures generally had more positive expectations towards the performance and enjoyment of using the technology. Uncertainty avoidance increased effort expectancy. After using SCT for communicating in the GVT, most differences disappeared. Regarding communication effectiveness, SCT had a positive influence, which was stronger for performance and future oriented cultures.
dc.format.extent 11 pages
dc.identifier.doi 10.24251/HICSS.2020.045
dc.identifier.isbn 978-0-9981331-3-3
dc.identifier.uri http://hdl.handle.net/10125/63784
dc.language.iso eng
dc.relation.ispartof Proceedings of the 53rd Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Cross-Organizational and Cross-Border IS/IT Collaboration
dc.subject artificial intelligence
dc.subject culture
dc.subject global virtual teams
dc.subject smart collaboration
dc.subject technology acceptance
dc.title Smart Collaboration in Global Virtual Teams: The Influence of Culture on Technology Acceptance and Communication Effectiveness
dc.type Conference Paper
dc.type.dcmi Text
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