Smart Collaboration in Global Virtual Teams: The Influence of Culture on Technology Acceptance and Communication Effectiveness

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dc.contributor.authorFleischmann, Carolin
dc.contributor.authorCardon, Peter
dc.contributor.authorAritz, Jolanta
dc.date.accessioned2020-01-04T07:12:35Z
dc.date.available2020-01-04T07:12:35Z
dc.date.issued2020-01-07
dc.description.abstractTeams are beginning to rely on smart communication technology that is enhanced by Artificial Intelligence (AI). Yet, we lack understanding of how these smart communication technologies (SCT) influence team collaboration, especially in global virtual teams (GVT). This study empirically investigates how cultural values and practices influence the acceptance of SCT and how the use of this technology impacts communication effectiveness in GVT. We surveyed 643 members of 109 GVT before and after using the SCT. Results showed that team members from individualistic, future oriented cultures generally had more positive expectations towards the performance and enjoyment of using the technology. Uncertainty avoidance increased effort expectancy. After using SCT for communicating in the GVT, most differences disappeared. Regarding communication effectiveness, SCT had a positive influence, which was stronger for performance and future oriented cultures.
dc.format.extent11 pages
dc.identifier.doi10.24251/HICSS.2020.045
dc.identifier.isbn978-0-9981331-3-3
dc.identifier.urihttp://hdl.handle.net/10125/63784
dc.language.isoeng
dc.relation.ispartofProceedings of the 53rd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectCross-Organizational and Cross-Border IS/IT Collaboration
dc.subjectartificial intelligence
dc.subjectculture
dc.subjectglobal virtual teams
dc.subjectsmart collaboration
dc.subjecttechnology acceptance
dc.titleSmart Collaboration in Global Virtual Teams: The Influence of Culture on Technology Acceptance and Communication Effectiveness
dc.typeConference Paper
dc.type.dcmiText

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