Digital Transformation Capabilities in Manufacturing SMEs: Gaining Agility through IT Capability Configurations
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2023-01-03
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4284
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Adopting a capability-based view of digital transformation as a 2nd-order ‘dynamic’ capability, this paper investigates how 1st-order dynamic and operational IT capabilities are strategically configured and aligned by manufacturing SMEs in order to gain organizational agility. Resulting from a fuzzy-set qualitative comparative analysis (fsQCA) of 67 Canadian SMEs, our results show that a high level of organizational agility is concretized when these firms align at least three dynamic IT capabilities and one operational IT capability. Through three high-performing configurations composed of the sensing, learning, coordinating and integrating dynamic IT capabilities along with the IT management capability and e-business capability, we demonstrate which capabilities are present to achieve a high level of organizational agility, and under what environmental condition they manifest themselves. Providing a richer description and deeper understanding of the interrelationships between the IT capabilities required by manufacturing SMEs’ digital transformation, our contributions are both practical and theoretical.
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Making Digital Transformation Real, digital transformation, dynamic capabilities, industry 4.0, organizational agility, strategic it alignment
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10
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Proceedings of the 56th Hawaii International Conference on System Sciences
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Attribution-NonCommercial-NoDerivatives 4.0 International
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