A Review on Consumer Health Information Technology Research in IS

Abstract

While there is a rapid growth in the application of consumer health information technology (CHIT), its growth as an area of interest in IS research is still relatively slow. While there is great potential for research in this area, knowledge barriers to conducting CHIT research do exist. These include a lack of a clear definition of CHIT and lack of knowledge on the current state of CHIT research in IS. To overcome these barriers, we offer a definition of CHIT and then use that definition, together with the IT artifact perspective, to conduct a thematic analysis of CHIT research in the IS domain. We find that CHIT research spans all five IT views but to different degrees: nominal, proxy, and tool views are the most widely used perspectives. Based on our analysis, we suggest future research directions to enrich understanding of CHIT.