The Effects of Firm Relational Capital on Export Performance: The Moderating Effects of Technological Turbulence

Abstract

Recent studies recognize that relational capital helps manufacturing firms in Global value chains (GVCs) enhance their competitiveness in global markets. However, prior research does not provide a conclusive account of the impact of relational capital on export performance, particularly in developing countries. Drawing on a learning-based perspective and contingency approach, this study fills these gaps by linking relational capital and firm performance with a focus on manufacturing firms in developing countries that participate in GVCs. Specifically, we propose that the relational capital of these firms will have a stronger positive impact on their export performance when the technological turbulence is lower, and vice versa. Overall, this research extends the literature on knowledge transfer, interfirm relational capital, and business performance in a developing-country context.