A Method for Assessing Knowledge Flow Efficiency, Cost and Performance

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dc.contributor.authorNissen, Mark
dc.date.accessioned2022-12-27T19:15:44Z
dc.date.available2022-12-27T19:15:44Z
dc.date.issued2023-01-03
dc.description.abstractKnowledge is key to competitive advantage, and organization leaders and managers are called to implement, maintain and enhance key knowledge management systems and processes. However, knowledge is inherently invisible, intangible, indefinite and resistant to quantification. Hence assessing investments in such systems and processes remains fundamentally challenging. The research described in this article builds upon a growing stream of knowledge visualization, measurement and dynamics work to develop a method for assessing knowledge flow efficiency, cost and performance in the organization. Results from application to archetypical organization systems and processes are highly promising, and they elucidate a novel decision support capability.
dc.format.extent10
dc.identifier.doi10.24251/HICSS.2023.595
dc.identifier.isbn978-0-9981331-6-4
dc.identifier.urihttps://hdl.handle.net/10125/103228
dc.language.isoeng
dc.relation.ispartofProceedings of the 56th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectKnowledge Flow, Transfer, Sharing, and Exchange
dc.subjectcost
dc.subjectefficiency
dc.subjectknowledge flow
dc.subjectmeasurement
dc.subjectperformance
dc.subjectvisualization
dc.titleA Method for Assessing Knowledge Flow Efficiency, Cost and Performance
dc.type.dcmitext
prism.startingpage4871

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