Examining the Role of Technology Anxiety and Health Anxiety on Elderly Users’ Continuance Intention for Mobile Health Services Use

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dc.contributor.author Meng, Fanbo
dc.contributor.author Guo, Xitong
dc.contributor.author Zhang, Xiaofei
dc.contributor.author Peng, Zeyu
dc.contributor.author Lai, Kee-Hung
dc.date.accessioned 2020-01-04T07:50:14Z
dc.date.available 2020-01-04T07:50:14Z
dc.date.issued 2020-01-07
dc.description.abstract Mobile health (mHealth) is considered to be an important means of releasing the aging population problem. The efficiency of mHealth service can be increased by incorporating more elderly users and guaranteeing their continued use. However, limited attention has been directed toward investigating elderly users’ continuance intention for mHealth service use. Drawing upon the trust theory, we investigated elderly users’ characteristics, i.e. health anxiety and technology anxiety, to explain continuance intention. Survey data were collected comprising 261 valid responses to validate the research model and hypotheses. The results revealed that both cognitive and affective trust enhance continuance intention of mHealth services use. Health anxiety strengthens the effect of cognitive trust, but weakens the effect of affective trust, on the continuance intention. Furthermore, technology anxiety strengthens the effect of affective trust, but not that of cognitive trust, on the continuance intention. The limitations of our study and the theoretical and practical implications are discussed.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2020.403
dc.identifier.isbn 978-0-9981331-3-3
dc.identifier.uri http://hdl.handle.net/10125/64145
dc.language.iso eng
dc.relation.ispartof Proceedings of the 53rd Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Data-Driven Smart Health in Asia Pacific
dc.subject affective trust
dc.subject cognitive trust
dc.subject elderly users
dc.subject health anxiety
dc.subject mobile health services
dc.subject technology anxiety
dc.title Examining the Role of Technology Anxiety and Health Anxiety on Elderly Users’ Continuance Intention for Mobile Health Services Use
dc.type Conference Paper
dc.type.dcmi Text
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