Examining the Role of Technology Anxiety and Health Anxiety on Elderly Users’ Continuance Intention for Mobile Health Services Use

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dc.contributor.authorMeng, Fanbo
dc.contributor.authorGuo, Xitong
dc.contributor.authorZhang, Xiaofei
dc.contributor.authorPeng, Zeyu
dc.contributor.authorLai, Kee-Hung
dc.date.accessioned2020-01-04T07:50:14Z
dc.date.available2020-01-04T07:50:14Z
dc.date.issued2020-01-07
dc.description.abstractMobile health (mHealth) is considered to be an important means of releasing the aging population problem. The efficiency of mHealth service can be increased by incorporating more elderly users and guaranteeing their continued use. However, limited attention has been directed toward investigating elderly users’ continuance intention for mHealth service use. Drawing upon the trust theory, we investigated elderly users’ characteristics, i.e. health anxiety and technology anxiety, to explain continuance intention. Survey data were collected comprising 261 valid responses to validate the research model and hypotheses. The results revealed that both cognitive and affective trust enhance continuance intention of mHealth services use. Health anxiety strengthens the effect of cognitive trust, but weakens the effect of affective trust, on the continuance intention. Furthermore, technology anxiety strengthens the effect of affective trust, but not that of cognitive trust, on the continuance intention. The limitations of our study and the theoretical and practical implications are discussed.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2020.403
dc.identifier.isbn978-0-9981331-3-3
dc.identifier.urihttp://hdl.handle.net/10125/64145
dc.language.isoeng
dc.relation.ispartofProceedings of the 53rd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectData-Driven Smart Health in Asia Pacific
dc.subjectaffective trust
dc.subjectcognitive trust
dc.subjectelderly users
dc.subjecthealth anxiety
dc.subjectmobile health services
dc.subjecttechnology anxiety
dc.titleExamining the Role of Technology Anxiety and Health Anxiety on Elderly Users’ Continuance Intention for Mobile Health Services Use
dc.typeConference Paper
dc.type.dcmiText

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