Social Capital in Online Temporary Organizations: Addressing Critical, Complex Tasks through Deliberation

Date
2021-01-05
Authors
Joyce, Elisabeth
Ozturk, Pinar
Pike, Jacqueline
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306
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Abstract
Temporary organizations—small, task-focused, time-bound, agile groups—exist in mass collaborations to address tasks outside of existing procedures. Given that mass collaborations are informal and voluntary, this study explores the impact of social network attributes (cohesion and diversity) in temporary organizations on task completion. We suggest that participants’ prior shared experience and demonstrated knowledge of the larger organization in online temporary organizations, traits of cohesion, and working less often with the same people, evidence of diversity, lead to greater likelihood of successful task completion. Contrary to predictions, however, the less consistent the participant contributions, the lower the likelihood of successful task completion.
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Collaboration in Online Communities: Information Processing and Decision Making, cohesion, diversity, mass collaborations, temporary organizations
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10 pages
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Related To
Proceedings of the 54th Hawaii International Conference on System Sciences
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Attribution-NonCommercial-NoDerivatives 4.0 International
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