Patients’ Characteristics Effecting the Use of a MyChart Patient Portal

dc.contributor.author Ahmed, Ali
dc.contributor.author Nasralah, Tareq
dc.contributor.author Wahbeh, Abdullah
dc.contributor.author Noteboom, Cherie
dc.date.accessioned 2019-01-03T00:21:52Z
dc.date.available 2019-01-03T00:21:52Z
dc.date.issued 2019-01-08
dc.description.abstract In this study, we have studied the effects of patients’ characteristics on the use of an online patient portal. We have created an explanatory model to illustrate the relationship between the patient-portal use and the patients’ demographic and health characteristics. The study is conducted on a large dataset of 1 million patient records, provided by a leading national healthcare provider. Our results indicate, that a unit increase in health problems increases the odds of using the patient portal by 31.1%. Moreover, a single visit to an emergency department decreases the odds of using a patient portal by 7.1%, while a visit to an urgent care center decreases the odds of portal use by 9.2%. We also found that female patients are 58% more likely to use the patient portal as compared to the male patients. The study has practical implications for health care providers, patients and portal developers.
dc.format.extent 6 pages
dc.identifier.doi 10.24251/HICSS.2019.482
dc.identifier.isbn 978-0-9981331-2-6
dc.identifier.uri http://hdl.handle.net/10125/59834
dc.language.iso eng
dc.relation.ispartof Proceedings of the 52nd Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject IT Adoption, Diffusion and Evaluation in Healthcare
dc.subject Information Technology in Healthcare
dc.subject Big Data, Emergency Department, Patient Portal, Patients Characteristics, Urgent Care Centers
dc.title Patients’ Characteristics Effecting the Use of a MyChart Patient Portal
dc.type Conference Paper
dc.type.dcmi Text
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