Cross-Organizational Workflow Management Using Blockchain Technology - Towards Applicability, Auditability, and Automation

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dc.contributor.authorFridgen, Gilbert
dc.contributor.authorRadszuwill, Sven
dc.contributor.authorUrbach, Nils
dc.contributor.authorUtz, Lena
dc.date.accessioned2017-12-28T01:52:52Z
dc.date.available2017-12-28T01:52:52Z
dc.date.issued2018-01-03
dc.description.abstractBringing Blockchain technology and business process management together, we follow the Design Science Research approach and design, implement, and evaluate a Blockchain prototype for cross-organizational workflow management together with a German bank. For the use case of a documentary letter of credit we describe the status quo of the process, identify areas of improvement, implement a Blockchain solution, and compare both workflows. The prototype illustrates that the process, as of today paper-based and with high manual effort, can be significantly improved. Our research reveals that a tamper-proof process history for improved auditability, automation of manual process steps and the decentralized nature of the system can be major advantages of a Blockchain solution for cross-organizational workflow management. Further, our research provides insights how Blockchain technology can be used for business process management in general.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2018.444
dc.identifier.isbn978-0-9981331-1-9
dc.identifier.urihttp://hdl.handle.net/10125/50332
dc.language.isoeng
dc.relation.ispartofProceedings of the 51st Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectDistributed Ledger Technology, the Blockchain
dc.subjectBlockchain, Business Process Management, Design Science Research, Workflow Management
dc.titleCross-Organizational Workflow Management Using Blockchain Technology - Towards Applicability, Auditability, and Automation
dc.typeConference Paper
dc.type.dcmiText

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