Opening the flow of citizen engagement: An exploratory study of social networking services as a potential vehicle for e-participation in the City and County of Honolulu

Simple item page
dc.contributor.authorHarris, Cassandra S.
dc.contributor.authorWinter, Jenifer Sunrise
dc.date.accessioned2019-10-15T22:28:36Z
dc.date.available2019-10-15T22:28:36Z
dc.date.issued2013
dc.descriptionPeer-reviewed journal article
dc.description.abstractThis study examined the use of Social Networking Services (SNS) by policymakers in the City and County of Honolulu. Interviews identified policymakers’ main reasons for using SNS, examined how SNS was integrated into the policymaking process, and also highlighted issues faced in deploying SNS for government services. The City and County informally initiated use of SNS in 2008, and use remained at an early stage of integration into business processes and operations at the time of this study. Government-operated SNS was primarily used as a one-way-information-based service. In this early stage, SNS was not being used to directly promote e-participation initiatives, although potential future uses were discussed. Government officials noted a spectrum of desired expectations regarding future development of SNS. We recommend an agency-wide use policy be created to provide for consistency of use across administrations and that a formal pilot study, addressing the perspectives of multiple stakeholders, be initiated.
dc.identifier.citationHarris, C. S., & Winter, J. S. (2013). “Opening the flow of citizen engagement: An exploratory study of social networking services as a potential vehicle for e-participation in the City and County of Honolulu.” International Journal of Electronic Government Research, 9(2), 63–84. doi:10.4018/jegr.2013040104.
dc.identifier.doi10.4018/jegr.2013040104
dc.identifier.urihttp://hdl.handle.net/10125/63536
dc.language.isoen-US
dc.publisherIGI
dc.subjecte-government
dc.subjectopen data
dc.subjectHawaii
dc.subjectcitizen engagement
dc.subjectsocial media
dc.titleOpening the flow of citizen engagement: An exploratory study of social networking services as a potential vehicle for e-participation in the City and County of Honolulu
dc.typeArticle
dc.type.dcmiText
prism.endingpage84
prism.number2
prism.publicationnameInternational Journal of Electronic Government Research
prism.startingpage63
prism.volume9

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
Social networking services as a potential vehicle for e-participation .pdf
Size:
259.06 KB
Format:
Adobe Portable Document Format
Description:
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.73 KB
Format:
Item-specific license agreed upon to submission
Description:
Download

Collections

School of Communication and Information Faculty & Researcher Works