Analysis of Business Intelligence Applications in Healthcare Organizations

Abstract

In today’s healthcare (HC) market there are lots of pressures on HC organizations (Os). Besides, many challenges including; demographic changes and the need to manage vastly increasing data volumes in HC, have motivated these organizations to adopt business intelligence (BI) solutions. Through a systematic review of the literature, this study establishes the patterns of BI adoption in the HC domain by examining the nature of BI solutions in use, expected outcomes from BI use, specific types of BI capabilities deployed, and aspects of HCOs directly impacted. Findings from our study provide a foundation for future research agenda on BI in Healthcare. We conclude by highlighting the shortcomings of current BI practice in the HC domain in the context of the emerging value-based (VB) HC delivery model and the need for research in this direction.