The Polite Pop-Up: An Experimental Study of Pop-Up Design Characteristics and User Experience

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dc.contributor.authorWillermark, Sara
dc.contributor.authorSigríður Íslind, Anna
dc.date.accessioned2020-01-04T08:02:14Z
dc.date.available2020-01-04T08:02:14Z
dc.date.issued2020-01-07
dc.description.abstractPop-up boxes have been widely used to catch users’ attention and highlight specific information. Yet, according to previous research, there is a high degree of perceived irritation and dissatisfaction related to pop-ups. In this study, we explore the user experience of what is referred to as “polite pop-up,” i.e., a modal pop-up, created based on click events. The intention was to eliminate negative perceptions that pop-ups usually generate. The research method involves a constructed user test of a prototype of a website where polite pop-ups were placed in the interface. Thirteen users participated, where most of the users noticed the polite pop-up and voluntarily chose to access the information within the pop-up. The contribution includes increased insight into the relation between polite pop-up and user satisfaction, as well as design implications for user-centered design.   
dc.format.extent8 pages
dc.identifier.doi10.24251/HICSS.2020.514
dc.identifier.isbn978-0-9981331-3-3
dc.identifier.urihttp://hdl.handle.net/10125/64256
dc.language.isoeng
dc.relation.ispartofProceedings of the 53rd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectHuman-Computer Interaction in the Digital Economy
dc.titleThe Polite Pop-Up: An Experimental Study of Pop-Up Design Characteristics and User Experience
dc.typeConference Paper
dc.type.dcmiText

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