The Digital Transformation of Physician–Patient Consultations: Identifying Problems and Approaches to Improve Adherence

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dc.contributor.authorFärber, Andri
dc.contributor.authorZigan, Nicole
dc.contributor.authorDolata, Mateusz
dc.contributor.authorStalder, Philipp
dc.contributor.authorKoppitz, Andrea
dc.contributor.authorSchwabe, Gerhard
dc.date.accessioned2019-01-03T00:23:33Z
dc.date.available2019-01-03T00:23:33Z
dc.date.issued2019-01-08
dc.description.abstractThere is evidence for a correlation between effective physician–patient communication in consultations and improved adherence to treatment. Lack of time, limited communication training, growing administrative duties, and low recall of physicians’ information and recommendations by patients are antagonists to effective physician–patient communication. In interviews with physicians, therapists, and patients, we first identify problems of current consultation practices and condense them in a problem scenario. We then use interview results to explore potential solutions, applying modern information technology such as digital medical assistants. Lastly, those potential solutions are condensed in an activity scenario that can be used for further design science research activities.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2019.500
dc.identifier.isbn978-0-9981331-2-6
dc.identifier.urihttp://hdl.handle.net/10125/59850
dc.language.isoeng
dc.relation.ispartofProceedings of the 52nd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectOptimization of and the Use of IT for Healthcare Processes
dc.subjectInformation Technology in Healthcare
dc.subjectadherence to treatment, consultation, digital transformation, patient education, physician-patient communication
dc.titleThe Digital Transformation of Physician–Patient Consultations: Identifying Problems and Approaches to Improve Adherence
dc.typeConference Paper
dc.type.dcmiText

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