Post Data Breach Use of Protective Technologies: An Examination of Users’ Dilemma

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dc.contributor.authorAyaburi, Emmanuel
dc.contributor.authorAndoh-Baidoo, Francis
dc.contributor.authorLee, Jae Ung
dc.date.accessioned2020-01-04T08:02:56Z
dc.date.available2020-01-04T08:02:56Z
dc.date.issued2020-01-07
dc.description.abstractThis preliminary research addresses the technology use uncertainties that arise when users are presented with protective technologies following a data breach or privacy violation announcement. Prior studies have provided understanding of determinants of technology use through several perspectives. The study complements prior research by arguing that, beyond individual dispositions or technology features, data breach announcements bring users’ focus on the actions of the breaching organization. Fair process and information practices provide avenue for organizations to alleviate users’ concerns and increase service usage. We draw on organizational justice theory to develop a model that explicates the effect of organizational fairness process and use of technologies. We test this model using data from 200 Facebook users recruited from Amazon MTurk. We found that procedural and informational justice have differential effect on users’ desire to use protective technologies. Our findings have both theoretical and practical implications.
dc.format.extent9 pages
dc.identifier.doi10.24251/HICSS.2020.520
dc.identifier.isbn978-0-9981331-3-3
dc.identifier.urihttp://hdl.handle.net/10125/64262
dc.language.isoeng
dc.relation.ispartofProceedings of the 53rd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectInnovative Behavioral IS Security and Privacy Research
dc.subjectdata-breach
dc.subjectinformational
dc.subjectjustice
dc.subjectprocedural
dc.subjectprotective
dc.subjecttechnologies
dc.titlePost Data Breach Use of Protective Technologies: An Examination of Users’ Dilemma
dc.typeConference Paper
dc.type.dcmiText

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