Post Data Breach Use of Protective Technologies: An Examination of Users’ Dilemma

dc.contributor.author Ayaburi, Emmanuel
dc.contributor.author Andoh-Baidoo, Francis
dc.contributor.author Lee, Jae Ung
dc.date.accessioned 2020-01-04T08:02:56Z
dc.date.available 2020-01-04T08:02:56Z
dc.date.issued 2020-01-07
dc.description.abstract This preliminary research addresses the technology use uncertainties that arise when users are presented with protective technologies following a data breach or privacy violation announcement. Prior studies have provided understanding of determinants of technology use through several perspectives. The study complements prior research by arguing that, beyond individual dispositions or technology features, data breach announcements bring users’ focus on the actions of the breaching organization. Fair process and information practices provide avenue for organizations to alleviate users’ concerns and increase service usage. We draw on organizational justice theory to develop a model that explicates the effect of organizational fairness process and use of technologies. We test this model using data from 200 Facebook users recruited from Amazon MTurk. We found that procedural and informational justice have differential effect on users’ desire to use protective technologies. Our findings have both theoretical and practical implications.
dc.format.extent 9 pages
dc.identifier.doi 10.24251/HICSS.2020.520
dc.identifier.isbn 978-0-9981331-3-3
dc.identifier.uri http://hdl.handle.net/10125/64262
dc.language.iso eng
dc.relation.ispartof Proceedings of the 53rd Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Innovative Behavioral IS Security and Privacy Research
dc.subject data-breach
dc.subject informational
dc.subject justice
dc.subject procedural
dc.subject protective
dc.subject technologies
dc.title Post Data Breach Use of Protective Technologies: An Examination of Users’ Dilemma
dc.type Conference Paper
dc.type.dcmi Text
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