ONLINE ORIENTATION EXPERIENCE FOR INCOMING HEALTH INFORMATION TECHNOLOGY STUDENTS AT LEEWARD CC

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2021-05-10

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Online Orientation Experience for Incoming HIT Students

Abstract

The Health Information Technology (HIT) profession offers a variety of administrative positions in healthcare. Leeward Community College (Leeward CC) is the only accredited HIT program in the state of Hawai'i. The program is a 2-year degree specializing in HIT. This project aimed to create an orientation experience website for incoming HIT students at Leeward CC. The website was created using WIX, a cloud-based web deployment service, YouTube videos, and customized LOOM videos, with resources and networking links directly related to the HIT program. Based on the Cognitive Theory of Multimedia Learning and the Attention Relevance, Confidence, Satisfaction (ARCS) Model of Motivational Design (Keller,1984), this site was designed to capture the viewer's attention. This study involved fifteen participants (ages 18 to 85). Through pre-screening, data was collected using questionnaires, exit surveys, and testing. After the first two rounds of usability tests, data was analyzed, and the site's revisions were made according to Neilson's Severity Rating scale. The investigator’s goals were to improve the ease of use, quality of content, and navigation of the site. The investigator's personal vested interest in the HIT program and the participants' enthusiasm led to a positive response to the project.

Description

The investigator designed an online orientation experience to provide students with the specific information that the investigator felt needed to obtain a robust foundational start to a successful HIT academic career. Because Leeward CC already offered various academic and student support services for the general student population, this orientation site did not mimic the existing resources. The investigator designed this site to complement the existing infrastructure of resources at Leeward CC and focused on supporting the target audience. The site introduced an introductory experience to all students. Students in the program, whether online, hybrid, face-to-face, off-island, or on the island, would all be able to access the site, as it is web-based. The investigator had control over the site to maintain its integrity and maintain accurate and current information. The investigator implemented the project at Leeward CC. The investigator designed an online orientation experience to provide students with the specific information that the investigator felt needed to obtain a robust foundational start to a successful HIT academic career. Because Leeward CC already offered various academic and student support services for the general student population, this orientation site did not mimic the existing resources. The investigator designed this site to complement the existing infrastructure of resources at Leeward CC and focused on supporting the target audience. The site introduced an introductory experience to all students. Students in the program, whether online, hybrid, face-to-face, off-island, or on the island, would all be able to access the site, as it is web-based.

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Health Information Technology, Usability Study, http://hdl.handle.net/10125/75632

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60

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See Creative Common Licensing: CC-BY-NC-ND Attribution-NonCommercial-NoDerivs 3.0 United States http://creativecommons.org/licenses/by-nc-nd/3.0/us/
Attribution-NonCommercial-NoDerivs 3.0 United States

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