Barriers of Knowledge Transfer between Globally Distributed Teams in ICT Product Development

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dc.contributor.authorTogola, Aicha
dc.contributor.authorAhmed, Safa
dc.contributor.authorJadaan, Taline
dc.date.accessioned2019-01-03T00:39:37Z
dc.date.available2019-01-03T00:39:37Z
dc.date.issued2019-01-08
dc.description.abstractIncreased globalization has generated a growth of globally distributed teams, which are characterized by geographical distance and used by organizations to increase innovation. However, to be able to collaborate effectively, teams are obligated to continuously conduct knowledge transfer (KT) between different geographical locations. Thus, this paper focused on identifying the main barriers that globally distributed teams face in conducting KT and how these barriers are unraveled. Based on an interpretative case study of a product development unit (PDU) in research and development (R&D) department of a telecom company, we identified eight main barriers that hinder the KT between globally distributed teams. These barriers are; knowledge embeddedness, knowledge accessibility and documentation gaps, knowledge complexity, knowledge problematic articulability, ICT tools reliance vs. face to face, inefficient ICT tools utilization, inefficient IT support, and lack of formal processes and guidelines.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2019.670
dc.identifier.isbn978-0-9981331-2-6
dc.identifier.urihttp://hdl.handle.net/10125/59993
dc.language.isoeng
dc.relation.ispartofProceedings of the 52nd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectKnowledge Flow, Transfer, Sharing, and Exchange
dc.subjectKnowledge Innovation and Entrepreneurial Systems
dc.subjectKnowledge transfer, Barriers, Knowledge management, Globally distributed teams, ICT tools utilization,
dc.titleBarriers of Knowledge Transfer between Globally Distributed Teams in ICT Product Development
dc.typeConference Paper
dc.type.dcmiText

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