Understanding the Bystander Audience in Online Incivility Encounters: Conceptual Issues and Future Research Questions

dc.contributor.authorKim, Yeweon
dc.date.accessioned2020-12-24T19:35:57Z
dc.date.available2020-12-24T19:35:57Z
dc.date.issued2021-01-05
dc.description.abstractThis paper presents a theoretical exploration of how and why the 1960’s bystander theory is a valuable lens through which to study contemporary uncivil online communication, particularly in user commenting spaces. Based on the literature on bystander intervention, which includes extensive field and experimental research on bystander behavior in emergency situations, this paper understands non-target readers of uncivil comments as the bystander audience, which is made up of people who encounter an emerging form of online emergencies and can decide whether and how to intervene. In doing so, some particularities of online affordances are taken into account to predict how they might challenge the application of traditional bystander literature. Through such considerations, this paper identifies a set of future research questions about the underlying conditions, causes, and consequences of intervention against online incivility, and then concludes with some limitations and implications of the proposed approach.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2021.357
dc.identifier.isbn978-0-9981331-4-0
dc.identifier.urihttp://hdl.handle.net/10125/70971
dc.language.isoEnglish
dc.relation.ispartofProceedings of the 54th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectMediated Conversation
dc.subjectbystander audience
dc.subjectbystander effect
dc.subjectonline incivility
dc.subjecttheoretical proposal
dc.subjectuser comment
dc.titleUnderstanding the Bystander Audience in Online Incivility Encounters: Conceptual Issues and Future Research Questions
prism.startingpage2934

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