Challenges of Digital Transformation in SMEs: Exploration of IT-Related Perceptions in a Service Ecosystem

Simple item page
dc.contributor.authorPelletier, Claudia
dc.contributor.authorCloutier, L Martin
dc.date.accessioned2019-01-03T00:32:40Z
dc.date.available2019-01-03T00:32:40Z
dc.date.issued2019-01-08
dc.description.abstractSupported by a service ecosystem that is increasingly immersed into the digital transformation, SMEs have access to turnkey IT applications, which may come free of charge but not free of concerns. Using the group concept mapping (GCM) as the methodological framework, a concept map was estimated for a group of entrepreneurs in SMEs. Six main themes were identified as conceptual representations. The perceptions of the three main actor groups which interact in the ecosystem (i.e. entrepreneurs, IT specialists, socioeconomic support professionals) were estimated and compared. The analysis of IT-related perceptions shows entrepreneurs tend to rank as relatively more important the IT evaluation support identified on the concept map rather than the nature of the digital strategy to be implemented when compared with IT specialists and socioeconomic professionals. The discussion highlights issues of perceptions which vary among these interacting actors, and stresses the need to develop a shared understanding of IT challenges in a service ecosystem.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2019.597
dc.identifier.isbn978-0-9981331-2-6
dc.identifier.urihttp://hdl.handle.net/10125/59934
dc.language.isoeng
dc.relation.ispartofProceedings of the 52nd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectMaking Digital Transformation Real
dc.subjectInternet and the Digital Economy
dc.subjectDigital transformation, IT-related perceptions, Service ecosystem, SMEs
dc.titleChallenges of Digital Transformation in SMEs: Exploration of IT-Related Perceptions in a Service Ecosystem
dc.typeConference Paper
dc.type.dcmiText

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
0494.pdf
Size:
799.18 KB
Format:
Adobe Portable Document Format
Download

Collections

Making Digital Transformation Real