Understanding the Stakeholder Roles in Business Continuity Management Practices – A Study in Public Sector

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dc.contributor.authorJärveläinen, Jonna
dc.date.accessioned2020-01-04T07:33:09Z
dc.date.available2020-01-04T07:33:09Z
dc.date.issued2020-01-07
dc.description.abstractNatural disasters, power cuts and fires do not discriminate, but they happen to both private and public organizations. Prior literature has agreed that business continuity management (BCM) requires commitment from all levels of an organization. However, the roles of different internal and external stakeholders in BCM practices have not been discussed in prior literature. This study focuses on BCM stakeholders in continuity practices in the public sector. We report the results of a qualitative case study with 16 interviews. The support from senior and middle management was expected, IT experts were valued, the role of users was not deemed important, and external service providers were trusted partners but also considered “the biggest headaches” by the interviewed managers.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2020.241
dc.identifier.isbn978-0-9981331-3-3
dc.identifier.urihttp://hdl.handle.net/10125/63980
dc.language.isoeng
dc.relation.ispartofProceedings of the 53rd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectCybersecurity and Privacy in Government
dc.subjectbusiness continuity management
dc.subjectstakeholders
dc.subjectpublic sector
dc.titleUnderstanding the Stakeholder Roles in Business Continuity Management Practices – A Study in Public Sector
dc.typeConference Paper
dc.type.dcmiText

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