Digital Platform Establishment: Navigating Competing Concerns in Emerging Ecosystems

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dc.contributor.authorOfe, Hosea
dc.contributor.authorSandberg, Johan
dc.date.accessioned2019-01-02T23:52:40Z
dc.date.available2019-01-02T23:52:40Z
dc.date.issued2019-01-08
dc.description.abstractDigital Platforms impose organizing logics on ecosystems. Dependent on their configuration, they enable certain practices, relationships, and value distribution among actors while preventing alternatives. Incumbent platforms often have a strong power to implement contested configurations since they control access to attractive user groups/markets. However, emerging platforms have a small degree of bargaining power in relation to key actors since they have not yet achieved such a position. Although numerous studies detail governance strategies for incumbent platform ecosystems, research on how platform providers navigate competing concerns in emerging platform ecosystems remain rare. We report on a study of the establishment and continuous dynamics of a digital platform used for service innovation. We inductively identify a pattern of the dynamics in this navigation process, locate four salient tensions driving these dynamics, and provide insights on how the platform provider navigated them.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2019.173
dc.identifier.isbn978-0-9981331-2-6
dc.identifier.urihttp://hdl.handle.net/10125/59583
dc.language.isoeng
dc.relation.ispartofProceedings of the 52nd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectDigital Services and The Digitalization of Services
dc.subjectDecision Analytics, Mobile Services, and Service Science
dc.subjectdigital platforms, ecosystem establishment, platform dynamics, tensions, configuration
dc.titleDigital Platform Establishment: Navigating Competing Concerns in Emerging Ecosystems
dc.typeConference Paper
dc.type.dcmiText

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