Rethinking Media Synchronicity Theory: Examining the Cooperative Assumption

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dc.contributor.authorWindeler, Jaime
dc.contributor.authorHarrison, Andrew
dc.date.accessioned2017-12-28T00:40:09Z
dc.date.available2017-12-28T00:40:09Z
dc.date.issued2018-01-03
dc.description.abstractMuch of information systems (IS) literature assumes team members have completely aligned goals. In practice, people interpret goals to suit personal agendas, even when they are collaborating. This motivates our examination of the cooperative assumption in Media Synchronicity Theory (MST)-”a leading IS theory of communication performance. We assess the boundaries of MST by relaxing the assumption of cooperation. Our results support MST for explaining communication and task performance in a cooperative context. However, MST was insufficient to capture how media capabilities influence performance in a non-cooperative context. Our study shows that relaxing the assumption of cooperation changes MST in profound ways-”altering which media capabilities are central to the model and the very processes that underlie communication.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2018.092
dc.identifier.isbn978-0-9981331-1-9
dc.identifier.urihttp://hdl.handle.net/10125/49979
dc.language.isoeng
dc.relation.ispartofProceedings of the 51st Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectVirtual Teams, Organizations and Networks
dc.subjectMedia Capabilities Media Synchronicity Social Presence Anonymity Communication Cooperation
dc.titleRethinking Media Synchronicity Theory: Examining the Cooperative Assumption
dc.typeConference Paper
dc.type.dcmiText

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