Decentralized Service: An Initiation of Blockchain Value Creation into Service Science

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dc.contributor.authorWunderlich, Nico
dc.contributor.authorSchwiderowski, Jan
dc.contributor.authorBeck, Roman
dc.date.accessioned2022-12-27T18:56:33Z
dc.date.available2022-12-27T18:56:33Z
dc.date.issued2023-01-03
dc.description.abstractHow value is created through service has recently undergone massive changes. Centralized service provision with clear distinctions between service offerers and beneficiaries is increasingly superseded by value creation within decentralized networks of distributed actors integrating digital resources equally. One of the drivers of this transformation is blockchain technology. Applying the lens of service-dominant logic and discussing examples of blockchain-based decentralized finance, we shed light on how properties of decentralized technology stimulate value creation in service ecosystems. With this conceptual research, we postulate five propositions of decentralized value creation along the axiomatic foundations of the service-dominant logic. We provide first definitions for decentralized service as well as decentralized service ecosystems. Thereby, we contribute with an extension of the service-dominant logic to the context of decentralized ecosystems. To our knowledge, this research is among the first to add to the growing literature on blockchain value creation from a service science perspective.
dc.format.extent10
dc.identifier.doi10.24251/HICSS.2023.126
dc.identifier.isbn978-0-9981331-6-4
dc.identifier.urihttps://hdl.handle.net/10125/102756
dc.language.isoeng
dc.relation.ispartofProceedings of the 56th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectDigital Service and Service Digitalization
dc.subjectblockchain technology
dc.subjectcollective value
dc.subjectdecentralized service
dc.subjectdecentralized service ecosystems
dc.subjectservice-dominant logic
dc.titleDecentralized Service: An Initiation of Blockchain Value Creation into Service Science
dc.type.dcmitext
prism.startingpage1023

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