Barriers to the Development of Data-Driven Services: An ISM Approach for SMEs

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dc.contributor.authorAzkan, Can
dc.contributor.authorStrobel, Gero
dc.contributor.authorIggena, Lennart
dc.contributor.authorGelhaar, Joshua
dc.contributor.authorKreyenborg, Alexander
dc.date.accessioned2022-12-27T18:55:52Z
dc.date.available2022-12-27T18:55:52Z
dc.date.issued2023-01-03
dc.description.abstractData is nowadays considered as a key resource and represents the most valuable asset of our technology-driven world. However, the ability to use this resource in a value-adding way requires a holistic perspective. Small- and medium-sized enterprises in particular face major challenges in the innovation and development process. Despite preliminary research in the area of data-driven services (DDS), there is a lack of methodological analysis of the key barriers for SMEs in the context of DDS development. To address this shortcoming, we have developed an interpretive structural model based on a two-stage mixed-method approach by combining a structured literature review with practice-oriented focus group interviews to identify key barriers and their interdependencies and interactions. Our paper strengthens the knowledge of DDS development through a methodological barrier analysis and provides a guide for practitioners to eliminate the most relevant barriers to DSS development.
dc.format.extent10
dc.identifier.doi10.24251/HICSS.2023.111
dc.identifier.isbn978-0-9981331-6-4
dc.identifier.otherf065f976-ac9d-41cb-a699-379793695d90
dc.identifier.urihttps://hdl.handle.net/10125/102740
dc.language.isoeng
dc.relation.ispartofProceedings of the 56th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectData-driven Services in Manufacturing: Innovation, Engineering, Transformation, and Management
dc.subjectbarrier analysis
dc.subjectdata-driven services
dc.subjectinterpretive structural modelling
dc.subjectmanufacturing
dc.subjectsmall- and medium-sized enterprises
dc.titleBarriers to the Development of Data-Driven Services: An ISM Approach for SMEs
dc.type.dcmitext
prism.startingpage889

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Data-driven Services in Manufacturing: Innovation, Engineering, Transformation, and Management